Privacy Policy

1. Introduction

Radial ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Radial iOS application and related services (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

2.1 Information you provide

Name, age, bio, and religion (profile fields)
Profile photo
Phone number (used for authentication and blocking)
Authentication credentials via Sign in with Apple, Google, or phone number

2.2 Information collected automatically

Precise location data — required to detect users within 15 meters. Location is collected while the app is in use and, when you grant "Always" permission, via significant-location-change monitoring in the background.
Device push notification token (for likes, matches, and message alerts)
App usage logs for debugging (no sensitive personal data is logged)

3. How We Use Your Information

Provide and operate the proximity-matching service
Show your profile to nearby users (subject to your visibility settings)
Send push notifications for likes, matches, and notes
Enforce safe zones and auto-hide your profile when you are in a designated area
Process block requests and maintain your block list
Authenticate your identity and maintain your session securely
Improve the Service through aggregated, anonymised analytics

4. Location Data

Location is the core data that powers Radial. We collect it only to determine proximity between users and to enforce safe zones. We do not sell location data or use it for advertising. Raw GPS coordinates are stored temporarily on our servers and are not retained beyond what is needed for proximity calculation. Location data is transmitted over encrypted connections (HTTPS).

5. Sharing of Information

We do not sell your personal information. We may share data only in these circumstances:

With other users — your profile (name, age, photo, bio, religion, and approximate distance) is visible to nearby Receivers when you are visible as a Sender, or to Senders you have liked.
Service providers — third-party infrastructure providers (hosting, push notifications via APNs) who are contractually bound to protect your data.
Legal requirements — if required by law, court order, or to protect the rights and safety of our users.

6. Data Retention

We retain your account data for as long as your account is active. Location data is retained only as long as needed to calculate proximity (typically minutes). You may delete your account at any time through Settings, which permanently removes your profile, location history, likes, matches, and notes.

7. Security

Authentication tokens are stored in the iOS Keychain. All API communication uses TLS. We implement token refresh on expiry and automatic logout on repeated authentication failures. Despite these measures, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Radial is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that a minor has provided us with personal information, we will delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time (e.g., revoke location permissions in iOS Settings)

To exercise these rights, contact us at contact@andrewchu.ca.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top and, where appropriate, by sending a push notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at contact@andrewchu.ca.